- Thu Feb 07, 2008 4:49 pm
#327007
The facebook fan page seems to have caused a stir, and points out how few have joined Capital's page.
http://blogs.guardian.co.uk/organgrinde ... k_new.html
While checking my Facebook newsfeed earlier, I noticed my friend Caroline had become a fan of The Chris Moyles Show. This was exciting news because I like listening to Chris Moyles too. Unfortunately my friend Ed had updated his status to say he was considering deleting any friend who became a fan, writes Paul Smith.
I signed up regardless, figuring I'd make plenty of new, like-minded friends soon enough. So what, you might be thinking. Another Facebook group to join the gazillions already on there? Who cares?
Lots of people, as it happens. In under a fortnight, more than 163,000 Facebook users have signed up as fans of The Chris Moyles Show. There are London-wide stations struggling to achieve those sorts of numbers by broadcasting on FM.
By becoming a fan, each user has promoted the show to their Facebook friends through newsfeeds. If each fan has 100 friends... which is why Chris Moyles cares.
The power of viral marketing on this scale is phenomenal. Aside from tens of thousands of user recommendations appearing online every day, loyalty amongst existing listeners will increase, which in turn will stretch the average time spent listening to the show.
And here's the kicker. What Moyles and co have created hasn't been achieved through focus groups, marketing budgets, the unique way the BBC is funded, or by any means that hasn't been available to every radio station for the past year.
Commercial groups and the BBC have spent countless hours building Facebook applications to stream their content, but to what end? Why create something that simply mimics the station's website or worse, the listener's radio? The home of Moyles on Facebook took seconds to create, yet offers a different user experience to listening to the show or surfing the Radio 1 website.
There's a fundamental lesson here for everyone who believes they're successfully utilising Facebook as a marketing tool. Capital 95.8 has a weekly reach of 1.5 million listeners against Radio 1's 10.7 million - a seven fold difference. The fan pages for both Capital and Moyles went live at the same time, give or take a day.
At the time of writing, Capital had clocked up 928 fans. You don't need to be the continuity director on Lost to realise the yawning chasm in relative popularity between the two.
Radio 1 lends itself to a younger audience more likely to be heavy Facebook consumers, but that's not the reason. Moyles has plugged the fans directly into the fabric of his show. Every day the listeners are creating content that moments later is being discussed live by the likes of Comedy Dave and Aled.
Social media creates communities, which is just another word to describe audiences. Facebook is a tool that can create audiences for radio. Why has it taken Chris Moyles to figure this out?
http://blogs.guardian.co.uk/organgrinde ... k_new.html